Fraud & Security Center

Members 1st wants to help you safeguard your financial information. Fraud is a sad fact of life, and the damage is enormous. The potential damage to your personal credit and financial history often takes years to repair.

Criminals are finding new ways to steal your private information and identity. We've compiled some valuable information to ensure that you don’t fall victim to such fraudulent activities. We hope it will be helpful to you and your loved ones.

Report Suspicious E-mail

If you receive a suspicious e-mail representing itself as Members 1st Federal Credit Union, please forward the message to: scam@members1st.org.

When you report a suspicious e-mail, Members 1st will aggressively pursue the perpetrators and shut down Web sites and phone services fraudulently collecting information.

Please do NOT change the subject line of the e-mail you are forwarding. As a precaution, you should immediately delete the email from your inbox after forwarding.

Fraud/Latest Alerts

• Vishing Scams (Telephone Scams)
• Internet Email Phishing Scams
• Counterfeit Cashier’s Checks
• Credit Card Scam Alert

Protecting Yourself

• OnGuard Online - Tips From the Federal Government
• Pennsylvania Commission on Crime’s "Identity Theft Action Plan"
• Precautions help prevent financial ruin
• ATM Security – Choosing an ATM
• Identity Theft – You Have a Lot to Lose
• Learn how to protect yourself from becoming a victim.
• Identity Theft Coach
• Playing it Safe Online

Federal Laws

• The U.S. Patriot Act & You
• Check 21
• The Fair and Accurate Credit Transaction Act

Read our identity theft newsletter for the latest information on how to protect yourself

• Identify Theft Newsletter - Volume 5, No. 1

Lost, Stolen or Damaged Cards

Please use the following telephone numbers to contact us regarding cards that have been lost or stolen, damaged, or where there is known or suspected fraud.

	DURING Business Hours	AFTER Business Hours	If Calling from Overseas
VISA Debit and ATM Cards	(800) 283-2328, x6035	(800) 754-4128	(414) 341-4015
VISA Credit Cards	(800) 283-2328, x6035	(800) 325-3678	(800)847-2911 (VISA911)

For questions regarding the information provided within our Fraud & Security Center, please contact: