Members 1st Federal Credit Union - Security

Fraud & Security Center

Members 1st wants to help you safeguard your financial information. Fraud is a sad fact of life, and the damage is enormous. The potential damage to your personal credit and financial history often takes years to repair.

Criminals are finding new ways to steal your private information and identity. We've compiled some valuable information to ensure that you don’t fall victim to such fraudulent activities. We hope it will be helpful to you and your loved ones.

Report Suspicious E-mail

If you receive a suspicious e-mail representing itself as Members 1st Federal Credit Union, please forward the message to: scam@members1st.org.

When you report a suspicious e-mail, Members 1st will aggressively pursue the perpetrators and shut down Web sites and phone services fraudulently collecting information.

Please do NOT change the subject line of the e-mail you are forwarding. As a precaution, you should immediately delete the email from your inbox after forwarding.

 

Fraud/Latest Alerts

Protecting Yourself

Federal Laws

 

Read our identity theft newsletter for the latest information on how to protect yourself

 

ATM Cards

Report a lost, stolen or damaged ATM card during regular business hours:
(717) 795-5590 or (800) 283-2328, ext. 5590

Report a lost, stolen or damaged VISA Debit Card after regular business hours:
(800) 754-4128

If calling overseas: (414) 341-4015

VISA Credit Cards

Report a lost, stolen or found Visa Credit Card:

24-hour VISA Credit Card inquiries:
(800) 299-9842

Members 1st VISA Department:
(717) 795-6035
(800) 283-2328, ext. 6035

 

For questions regarding the information provided within our Fraud & Security Center, please contact:
Chip McBreen
Members 1st Security Manager
(717) 795-6013
(800) 283-2328 ext. 6013
FraudLine@members1st.org
Members 1st News Personal Financial Coaches