When you call our Administrative Headquarters, please listen carefully to the menu to ensure that your call is directed to the proper department.
Do not include any personal information that would compromise your identity including your account number, Social Security number, credit card numbers, electronic services PINs, passwords or mother's maiden name.
Damaged, lost, or stolen cards; during or after regular business hours.
** If you are calling from overseas, call collect: (727) 227-9012 **
Please call our Adminstrative Headquarters at (800) 283-2328 and your call will be directed to the appropriate branch or department.
For Sales:
For Service:
Debt Protection (Member Value Protection), Gap, Mechanical Breakdown Protection, Vehicle Total Losses, Decedent Account Administration.
Available by appointment, at Members 1st Branches
24 hours a day, 7 days a week.
TDD for the hearing impaired
For account questions and inquiries by phone: